Terms of service
Absolutely! A Terms of Service (TOS) is a bit broader than a return/refund policy—it sets the rules for how customers interact with your business, both online and in person. It doesn’t need to be “legalese heavy” unless you want it that way. Since Dela’s Doggy Desserts is a store + bakery + event space + online shop, a TOS for you should cover:
What a Terms of Service Should Include for Your Business
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General Use – Customers agree to use your site and services respectfully and lawfully.
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Orders & Payments – Clarify order acceptance, pricing, payment methods.
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Products & Availability – State that bakery items are perishable, handmade, and may vary slightly from photos. Boutique product availability may change.
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Returns & Refunds – Refer to your return/refund policy.
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Events & Rentals – Mention that participation is at the customer’s own risk; dogs must be well-behaved and vaccinated. Note that rentals have separate contracts.
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Liability – Limit your liability for damages, issues caused by dogs, allergies, etc.
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Intellectual Property – Your website content, logos, and product photos can’t be copied without permission.
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Privacy – A simple note that customer info (like emails for newsletters) is kept private and secure.
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Modifications – You may update the TOS at any time, and the new version applies immediately.
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Contact Info – How customers can reach you with questions.
Draft Terms of Service for Dela’s Doggy Desserts
Terms of Service
Effective Date: [Insert Date]
Welcome to Dela’s Doggy Desserts! By purchasing from our store, booking events, or using our website, you agree to the following terms. Please read carefully.
1. General Use
Our products and services are provided for personal, lawful use. By shopping with us or attending events, you agree to treat our staff, space, and community with respect.
2. Orders & Payments
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All prices are listed in U.S. dollars and subject to change without notice.
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Orders are confirmed once payment has been received.
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We reserve the right to cancel or refuse orders at our discretion (for example, suspected fraud).
3. Products & Availability
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Our bakery items are handmade and perishable; small variations in design or appearance may occur.
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Availability of boutique and retail items may change and cannot be guaranteed.
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Customers are responsible for checking ingredient lists and ensuring suitability for their pets’ dietary needs.
4. Returns & Refunds
Our Return & Refund Policy is part of these Terms. Please [link to policy] for details.
5. Events & Rentals
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Paid events (like Date Night, Doggy Carnival, etc.) follow the refund/cancellation policy described in our Return & Refund Policy.
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Event space rentals and private parties are governed by separate agreements signed at booking.
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Participation in any event is at your own risk. All dogs must be current on vaccinations, non-aggressive, and supervised by their owners at all times.
6. Liability
Dela’s Doggy Desserts is not responsible for injury, illness, or damages caused by your dog, to your dog, or to other participants during use of our products or services. Customers assume full responsibility for their pets and any actions while on our premises or at events.
7. Intellectual Property
All content on our website, including logos, photos, product descriptions, and branding, is the property of Dela’s Doggy Desserts and may not be copied or reused without permission.
8. Privacy
We respect your privacy. Personal information collected (such as email addresses) is used only to provide services, fulfill orders, and share updates with your permission. We do not sell customer data.
9. Modifications
We may update these Terms from time to time. The most current version will always be available on our website, and continued use of our services means you accept any changes.
10. Contact Us
For questions, concerns, or requests regarding these Terms, please contact us:
📍 Dela’s Doggy Desserts, 1538 W 7800 S, West Jordan, UT 84088
📧 woof@delasdoggydesserts.com
📞 801-613-7101
✨ By shopping with us, you’re supporting a small, local business—and we truly appreciate you and your pets!
Would you like me to keep this customer-friendly (like above, warm and approachable) or would you prefer a more formal, legal-sounding version (closer to what bigger businesses use)?